Most Popular Questions

Absolutely not! Despite the 'rotten' in our name, we promise you fruit that's anything but. Freshly picked at its ripest and freeze-dried, our fruit reaches you packed with flavor and goodness. We've cheekily called ourselves "The Rotten Fruit Box" as a nod to our mission - saving fruits that would've otherwise been neglected and left to rot. We believe our name helps spotlight the critical problem of food wastage.

Not at all! We believe in flexibility. Feel free to order any time you like. However, our subscription option is like the VIP section - full of perks. As a subscriber, you'll relish a sweet discount, access to members-only exclusives, surprise freebies nearly every month, AND enjoy free shipping on all your orders, no minimum purchase required. Quite the juicy deal, wouldn't you agree?

You've heard the saying, "an apple a day keeps the doctor away," right? Well, nutrition experts actually recommend five servings of fruits and veggies daily for a vibrant, balanced diet. We've taken this to heart, believing our freeze-dried fruit snacks should be a star player in this daily quintet. In fact, a single pouch packs the equivalent of 2 to 3 fresh fruit servings! With studies revealing that 9 out of 10 adults miss their fruit and veggie goals, we're here to help you buck the trend in a delicious way!

Each snack does its own thing when it comes to weight - just like fruits in nature! Our pouches typically weigh between 1 to 1.4 oz (that's about 26 to 40 grams), while the bulk jars pack the punch of about 3 to 5 pouches. But remember, the scales can tip differently for different fruits. For specifics, take a peek at our Single Fruit page. And just to give you a sense, each pouch typically offers one to two servings of fruity deliciousness!

Sweet enough on their own, our freeze-dried fruit snacks and organic gummies don't need any added sugar – and so, we don't add any! The same goes for our soups and risottos, they're all about the natural flavors.

Don't worry, we've got that figured out. We send your box from a location nearest to you, which means you can forget about any customs charges in the US, Canada, EU, and the UK. The only known exception is the Emirates, where customs fees may occasionally apply. Your snack joyride should be a smooth one, without any unwelcome detours!

We'd love to believe it's their way of applauding our fruit snacks. But on a serious note, cats are complex creatures and purr to communicate other emotions and needs, too. Hunger might make them purr, kittens use it as a hotline to their moms, and sometimes, it's their version of a meditative chant for self-soothing or speedy healing.

But here's an indisputable fact - our boxes do seem to induce extra purring!

Why do cats purr?


Got an address? Perfect! Then, we're likely able to reach you. From the peaks of the Alps to the beaches of Bali, we're delivering fruit happiness to over 100 countries!

We love making you happy, so we offer free shipping when your order contains about 5 or 6 items (it varies depending on your location). Got a smaller appetite? Not to worry, we only ask for a small contribution towards shipping, around $5/5€/5£, again based on where you call home.

As of now, our boxes ship from either the USA or Portugal. However, we've got grand plans! In the coming months, we aim to expand our shipping roots to Canada, the UK, and Australia. We're determined to source and ship locally from the countries where our customers reside, making your box's journey as short and swift as possible!

Your Subscription

Absolutely! Consider your box a canvas, and you, the artist. You can curate your Custom Box with an enticing selection of freeze-dried fruit snacks, organic snack bars, and fruit gummies. Feeling adventurous? Throw in some freeze-dried ice cream. Want a savory twist? You can even add our easy-prep meals to your box as one-time options. Your box, your rules!

We're pretty sure you'll fall in love with our boxes, but if for any reason you need to break up, it's simple. Just head to your manage subscription portal and hit 'cancel', or drop us an email and we'll do it for you. No questions asked, we promise!

Absolutely! While your first box hits the road a couple of days post-order, beyond that you're the captain. Want to skip some deliveries? Or, need to reschedule? Perhaps, you're impatient for the next box? No worries, just head to your subscription portal and tweak the shipping schedule as you please. After all, good things should happen when you want them to!

Yes, indeed! You're the maestro of your subscription. Just log into your subscription portal, and you can fiddle with the numbers as you please. More snacks, fewer snacks, a box each month or every alternate one - it's all in your hands. Plus, feel free to sprinkle in some one-time items into your monthly box whenever you fancy!

Of course! There's no such thing as 'too many snacks' but we understand. Simply head over to your subscription portal and hit 'pause' on the delivery. You can resume whenever your snack stock runs low again!

Certainly! We understand that it's quite a commitment. Hence, we offer single-purchase options and a Sampler Box. Feel free to try before you dive into a subscription.

Other Questions

On days you want a quick, healthy meal without much fuss, our easy-prep meals come to your rescue. We offer a range of options, including couscous, risottos, and soups. Just add water, and your meal is ready in minutes!

While the official 'best before' varies from 12 to 24 months, let's be real — these delicious treats are likely to disappear long before! So, here's to 'shelf' control and the long-lasting delight of our snacks!

Our fruits are mostly sourced from small, local farms nestled in the heart of Portugal and Spain. But, we have grand plans up our sleeves! Our aim is to eventually source and dispatch some of our fruity delights from countries where we have a bunch of customers. So stay tuned for more 'fruitful' journeys!

Absolutely! Nothing screams 'I care' like a thoughtfully packed box of our delectable treats. Be it birthdays, anniversaries, or just because, our boxes make the perfect gift. Swing by our Gift Boxes section and pick a theme that tickles your fancy!

Absolutely! We're all about personalizing your snack experience. Just drop us a note about your allergies or dislikes during checkout, or email us after placing your order. We'll ensure the fruits that don't play nice with you are kept well away from your box.

Freeze-drying is a process that removes the water from fresh fruits while retaining their shape, color, and most importantly, nutrients. It's an amazing method to preserve food without additives, making it a healthy choice.

While both methods remove water, freeze-drying retains much more of the fruit's original nutritional content and flavor. It also gives a much more pleasant texture compared to dehydrated fruit.